Terms & Conditions
These Terms & Conditions govern your use of the Bubblywoo website and your purchase of products from us. By placing an order, you agree to these terms.
About Bubblywoo
Bubblywoo operates an online store serving customers in Kenya. Product descriptions, images, and prices are provided in good faith and may be updated without notice.
Orders and pricing
- All prices are shown in Kenyan shillings (KES) unless stated otherwise
- An order is confirmed once payment is successfully received
- We may cancel or refuse an order if a product is unavailable, priced incorrectly, or suspected to be fraudulent
- Promotional offers and coupons are subject to their stated terms
Payments
We accept payment methods displayed at checkout, including M-Pesa and card options where available. You confirm that you are authorised to use the selected payment method.
Delivery
Delivery timelines shown at checkout are estimates and may vary by location, courier capacity, or product availability. Risk of loss passes to you once the order is handed to the courier or collected as arranged.
Returns and refunds
Returns are handled under our Returns & exchanges policy. Eligible returns must be requested within 7 days of delivery unless otherwise stated on the product page.
Product use and safety
Baby products must be used according to manufacturer instructions and applicable safety guidance. Bubblywoo is not responsible for misuse of products after delivery.
Limitation of liability
To the fullest extent permitted by law, Bubblywoo is not liable for indirect or consequential loss arising from use of the website or products. Our total liability for any order is limited to the amount paid for that order.
Contact
For questions about these terms, contact us at [email protected] or +254 700 000 000.